Terms and Service
1 Introduction
1.1 These Terms apply to the use of our Website or the purchase of Products offered through our Website.
1.2 Defined terms and interpretations for these Terms are set forth in Section 26.
2 Acceptance
2.1 You represent and warrant that: (a) you are a natural person and at least 18 years old; (b) you are competent to enter into a legally binding contract with us; and (c) you are not prevented by any applicable law or contract from entering into a legally binding contract with us.
2.2 We reserve the right to request written confirmation of your authority to agree to these Terms.
2.3 You represent and warrant that you have not: (a) been convicted of a crime related to computers or the Internet; and (b) denied products or access to the Website in the past.
2.4 We reserve the right to refuse you access to our Website if we deem such refusal necessary or appropriate.
2.5 Placing an Order constitutes: (a) Your representation and warranty that you have read these Terms carefully and completely; (b) Your offer to purchase the Order solely in accordance with these Terms; (c) Your agreement that any order confirmation will be made solely on the basis of these Terms; and (d) Your agreement to be bound by these Terms.
2.6 If you do not agree to these Terms, you should not use the Website or purchase any Products.
2.7 You must expressly agree to these Terms in order to: (a) provide information to or through our Website; or (b) purchase a Product.
2.8 By visiting our Website, purchasing Products or agreeing to these Terms: (a) you also agree to our Privacy Policy; and (b) you agree and undertake to comply with our Acceptable Use Policy (see paragraph 12 below for more details).
2.9 We recommend that you print a copy of these Terms and Conditions for future reference.
2.10 If you do not agree to these Terms and Conditions, you cannot place an order or communicate with us.
3 Personal use
You acknowledge that you will only use the Website to purchase Products for your own personal and non-commercial use, as a principal and not as an agent or on behalf of any other person.
4 Price
4.1 Prices for Products on our Website include delivery charges but exclude any fees, taxes, duties, levies or similar governmental charges ("duty unpaid and untaxed").
4.2 All duties, fees, levies, taxes or other governmental charges and declarations for the importation of the Products at the delivery address are your responsibility and shall be borne by you and are not included in the price of the Products. All deliveries may in individual cases result in other costs for which the seller is not responsible and which are borne by the customer. In addition to shipping costs, these are costs for import duties or sales tax, since the goods are shipped from a non-EU country (China), it is necessary to check with our customer service if customs duties apply to a product before placing the order. Customs duties or import taxes are not paid by us and are the responsibility of the buyer. Our goods are always "tax-free and untaxed" shipped. The buyer is the "importer of record" and is responsible for the proper payment of duties and/or import taxes and must fully comply with all laws and regulations of the importing country. Since rules for importing goods vary from country to country, please check your country's customs and import duties before placing your order. It is the buyer's responsibility to fully verify compliance with all laws and regulations of the importing country upon receipt of the goods.
4.3 We will use our best efforts to ensure that all details, descriptions and prices of the Products listed on our Website are correct. However, errors may occur. If we discover that a pricing error has occurred, we will notify you as soon as possible and give you the opportunity to reconfirm your order at the correct price or cancel your order. If we are unable to contact you or if we do not receive a response from you, the order will be considered cancelled and you will receive a full refund. If you choose to reconfirm your order, we will arrange delivery of your order and charge you a fee or refund as set forth in our notice to you shortly after we receive your reconfirmation of your order with the form and method of payment you used to place the order.
4.4 We are not obliged to fulfill an order if the price stated on the Website is incorrect (even after you have received an order confirmation).
4.5 Prices may change from time to time. However, such changes will not affect any Order for which an Order Confirmation has been sent.
5. Placing an order
5.1 Once you have placed an order, all orders are subject to stock availability. If we have sufficient stock to fulfill your order, you will receive an Order Confirmation which will serve as our confirmation of receipt of your order. In the event of delivery problems or unavailability of stock to fulfill your order, we will notify you by email and refund any payments for the order.
5.2 A Contract is not formed until we have sent you an Order Confirmation and only in respect of the Product(s) specified in the Order Confirmation. These Terms form part of the Contract and are incorporated to the exclusion of all other terms and conditions.
5.3 If your order consists of more than one Product, the Products may be delivered to you in separate deliveries at different times.
5.4 We reserve the right to remove Products from the Website at any time. We also reserve the right to edit or remove material or content from the Website. We will not be liable to you or any third party for the removal of any Product from our Website or the editing or removal of any material or content from our Website.
5.5 We reserve the right to refuse or reject any order placed by you at any time (even after we have sent an order confirmation). We will not be liable to you or any third party for canceling or rejecting an order.
5.6 If we cancel your order after we receive payment (and also after we send an order confirmation), we will refund your payment for the order in full.
6 Payment
6.1 You may pay for the Products through any of the payment intermediaries listed on our Website.
6.2 You can also pay for all or part of your order with a promotional voucher provided by us. Promotional vouchers can only be entered online at checkout.
6.3 We may use payment intermediaries to process payments between you and us. You agree that we may share documents and information about you with payment intermediaries, including documents and information containing your personal information.
6.4 We are not a regulated payment processor or money service provider and are not responsible for any failed payments or problems caused by payment intermediaries.
6.5 You are responsible for providing complete and accurate information in the payment process and all payments must be made with your own money. By placing an order, you confirm that: (a) the method used for payment is yours; (b) if applicable, you are the rightful owner of the promotional voucher; and (c) you have sufficient funds or credit facilities to pay for the relevant order.
6.6 We are not liable or responsible for unauthorized use of your credit, debit or prepaid cards by third parties, even if these cards have been reported stolen. We have the right to notify all relevant authorities (including credit reporting agencies) of fraudulent payments or other illegal activities.
6.7 You shall not: (a) reverse or attempt to reverse any payment you have made with respect to Products; or (b) reverse any payment you have made with respect to Products.
6.8 You will fully indemnify us and keep us fully indemnified with respect to any Chargebacks or reversals of payments made by you and any losses, costs, liabilities or expenses incurred by us arising out of or in connection with such Chargebacks or reversals.
7 Delivery
7.1 We strive to deliver your order to the delivery address you provided with your order.
7.2 We provide an estimated delivery date when you checkout your order.
7.3 We may notify you if we expect to be unable to meet the estimated delivery date, but we will not be liable to you for any loss, liability, cost, damages, charges or expenses resulting from late delivery to the extent permitted by law.
7.4 We may not be able to deliver Products to certain locations. In this case, we will notify you and arrange for the order to be cancelled and refunded or for the order to be delivered to another delivery address confirmed by you.
7.5 All risk in the Product passes to you upon delivery to the delivery address, unless delivery is delayed due to a breach of your obligations under these Terms. Risk passes when delivery would have taken place had you not been in default.
7.6 If you are unable to receive or pick up your order, we may leave a card with instructions for redelivery or pickup by the carrier.
7.7 If delivery or pickup is delayed by your unreasonable refusal to accept delivery or if you fail to accept or pick up the order from the carrier, we may charge you for all fees and other costs we reasonably have to make to return the order to the sender, without prejudice to any other rights or remedies available to us.
7.8 Goods are shipped within 2-120 days after payment is received. Standard delivery time is 20-30 business days, in exceptional cases up to 16 weeks, unless otherwise stated in the item description. The owner does not ship directly. The order is shipped by the manufacturer as soon as the entire order is in stock there.
7.9 All duties, costs, customs duties, taxes or other governmental charges and declarations for the importation of the Products to the delivery address are your responsibility and shall be borne by you and are not included in the price of the Products. All deliveries may in individual cases result in other costs for which the seller is not responsible and which are borne by the customer. In addition to shipping costs, these are costs for customs duties or sales tax, since the goods are shipped from a non-EU country (China), it is necessary to check with our customer service department whether customs duties apply to any product before placing the order. Customs duties or import taxes are not paid by us and are the responsibility of the buyer. Our goods are always "tax-free and untaxed" shipped. The buyer is the "importer of record" and is responsible for the proper payment of duties and/or import taxes and must fully comply with all laws and regulations of the importing country. Since rules for importing goods vary from country to country, please check your country's customs duties and import VAT before placing your order. It is the buyer's responsibility to fully verify compliance with all laws and regulations of the importing country upon receipt of the goods.
8 Cancellation or modification of orders
8.1 Once an order is placed through our website, you can cancel or change it by sending us an email.
8.2 Once an order is packed, it cannot be cancelled or changed; instead, it must be returned to us in accordance with paragraph 10 below. Since our goods are shipped from Asia, there may be extended transit times over which we have no control. If the goods are already on their way to you, cancellation is not possible. Please wait until you receive the goods and return them to us. Of course, you can notify us of your cancellation in advance. To guarantee you the fastest possible return, please send us a confirmation of shipment. An early refund is possible at the earliest 16 weeks after receipt of the order if the goods were not received.
8.3 Since we work with a fully automated system, orders are activated immediately after shipment. Therefore, unfortunately we cannot interrupt the shipping process until delivery, so a refund before receipt of goods is only possible up to 24 hours after ordering.
9 Defective products
9.1 You acknowledge that the Products are standard products and are not customized to meet your specific requirements.
9.2 All product descriptions, information and materials on the Website are provided "as is" and without warranties or other representations, express or implied.
9.3 Images of the Products may vary slightly from the actual Product you receive.
9.4 If the product you receive is defective, please send us an email informing us of the product to be returned and attaching a photo of the defective product.
9.5 You may return the product to us in accordance with paragraph 10.
9.6 We will inspect the Product upon receipt. Our processing time depends on your order.
9.7 We will notify you by email if we are satisfied that the Product is defective.
9.8 Our sole obligation to you with respect to defective Products is to (at our sole discretion): (a) replace the Product and pay the delivery charges for delivery of the Products to the Delivery Address, whereby you must return the defective Product to us and we will then deliver a replacement Product to the Delivery Address; or (b) pay you an amount equal to the price of the Product and return the defective Product to us. We will pay this amount to you by deposit into the account from which we received payment and using the same method of payment.
9.9 If we determine that the product is not defective, we may, in our sole discretion, decide not to refund the purchase price of the product to you and may require you to pay reasonable service charges and charge them to the payment method used for the order. We shall not be liable to you for any loss, liability, cost, damages, charges or expenses arising under this paragraph to the fullest extent permitted by law.
10 Returns and refunds
10.1 Our return policy is part of these Terms and Conditions under which you may access and use our Website.
10.2 If you are not completely satisfied with your order, you may send an e-mail informing us of the product to be returned and return the product to us. The withdrawal period is 30 days from the day on which you or a third party named by you, who is not the carrier, received or took delivery of the last product.
10.3 Return shipments and costs shall be borne by the customer.
10.4 The product must have been received by us for the customer to be entitled to a refund. We will check the returned product upon arrival.
10.5 You will ensure that the Product is shipped to us in the same condition in which you received it and that it is properly packaged. The Product must be unused, the Product's labels must not have been tampered with, and the Product must be in its original packaging located. If a Product is returned to us in an unsuitable condition, we reserve the right not to accept the return of the Product.
10.6 Our processing time for returns depends on your order.
10.7 If we are satisfied with the condition of the returned Product, we will send you a email approving your return. After we notify you that your return has been approved, a refund will be issued shortly to the payment method used for the order.
10.8 The return is complete when we have received the physical goods.
10.9 Since our goods are shipped from Asia, there may be longer transit times over which we have no control. If the goods are already on their way to you, cancellation is not possible. Please wait until you receive the goods and return them to us. Of course, you can notify us of your cancellation in advance. To guarantee you the fastest possible return, please send us a confirmation of shipment. An early refund is possible at the earliest 16 weeks after receipt of the order if the goods were not received.
11. Vouchers
11.1 You may use our promotional vouchers or discounts when making payments for Products on the Website.
11.2 To redeem a voucher or apply a discount, the voucher or discount code must be entered on the checkout page of our order.
11.3 Once the voucher or discount code is entered and applied, the voucher or discount will be reflected in the total amount of your order at checkout.
11.4 You can redeem or use only one promotional coupon or discount per order.
11.5 The balance of an action voucher does not earn interest and has no cash value.
11.6 If the balance of a Promotional Voucher is insufficient for your order, you may pay the difference through a separate payment method available on the Website.
11.7 If you use a Promotional Voucher for an order that has been returned, the value of the Promotional Voucher will not be refunded to you. However, if you paid a portion through a separate payment method, that portion may be refunded.
12. Permitted use
12.1 You may not ("Prohibited use"):
(a) use our Website in any way or perform actions that cause or may cause damage to the Website or impair the Website's performance, availability or accessibility;
(b) use our website in a manner that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
(c) use our website to copy, store, host, transmit, send, use, publish or distribute material consisting of (or related to) spyware, computer viruses, Trojan horses, worms, keystroke loggers, rootkits or other malicious computer software;
(d) Systematically or automatically collect data (including scraping, data mining, data extraction or data harvesting) on or in relation to our website without our express written consent;
(e) Access or otherwise interact with our website via a robot, spider or other automated means;
(f) violate the policy in the robots.txt file for our website;
(g) To use the data collected through our website for direct marketing activities (including email marketing, SMS marketing, telemarketing or direct mail);
(h) Use the information collected through our website to contact individuals, companies or other persons or entities;
(i) Use or control the Website to interact with any device unless you are expressly authorized to do so;
(j) Use the Website's infrastructure directly or indirectly to initiate, spread, participate in, direct or attempt to hack or send bandwidth overloading, malicious or potentially harmful network messages to any Device, whether or not owned by us;
(k) directly or indirectly copy, publish, modify, translate, decompile, disassemble, reverse engineer or otherwise attempt to derive or access the structure or source code of the Website (whether to create derivative works from the source code or otherwise);
(l) use or access the Website to create a similar or competing product or service, or to provide a benchmarking or comparative study of products to a third party;
(m) sell, assign, sublicense, transfer, distribute or lease your access to the Website;
(n) make the Website available to third parties via a private computer network;
(o) edit or otherwise alter any content or paper or digital copy of any material printed or copied from our website;
(p) Use the Website in a manner prohibited by any law or regulation applicable to the use of the Website
(q) conduct unauthorized research or place an unauthorized order, or
(r) Place speculative, false or fraudulent orders.
12.2 You acknowledge that you are liable to us for any damage, loss, liability, cost or expense suffered or incurred by us as a result of or in connection with any prohibited act done or permitted by you.
12.3 You agree to notify us as soon as reasonably possible after you become aware of a person committing a Prohibited Act. You will reasonably assist us in any investigation we may undertake as a result of information provided by you in this regard.
12.4 You must ensure that any information you provide to us through our Website or in connection with our Website or the Products:
(a) is true, accurate, current, complete and not misleading;
(b) complies with all applicable laws and regulations; and
(c) does not violate the privacy, personal data protection, confidentiality or intellectual property or other rights of any person; and
(d) Is not offensive, abusive, pornographic, defamatory, unreliable, misleading, illegal or otherwise objectionable.
12.5 You will promptly provide us with any documents or other information we request to verify your identity. You will promptly update any information you provide to us so that all of your information with us is complete and accurate at all times.
12.6 You must comply with all applicable laws with respect to your use of the Website, and it is solely your responsibility to ensure that you comply with those laws, whether based on your country of residence, where you access the Website or otherwise.
12.7 Please email us if you discover any material or activity on our Website that violates these Terms.
13 Website links
13.1 Links from our Website to other third-party websites and resources are provided for informational purposes only. Links from our Website to other websites and resources should not be construed as a recommendation or endorsement by us of those linked websites or resources or the information you obtain from them.
13.2 You acknowledge and agree that we have no rights or control over the content of other websites and resources linked or referenced on our website.
13.3 You may link to our homepage provided that you do so in a way that is fair and legal and does not damage or misuse our reputation.
13.4 You may not post a link in a way that suggests any form of association, approval or endorsement by us where none exists.
13.5 You may not link to our website on a website you do not own.
13.6 You may not frame our website on another website or link to any part of our website other than the home page.
13.7 We reserve the right to revoke permission to link without notice.
13.8 The website you link to must comply in all respects with the content standards set forth in our Acceptable Use Policy (see paragraph 12 above).
13.9 Please contact us to obtain our prior approval for any link to our website that does not comply with this paragraph 13.
14 Intellectual property rights
14.1 The code, structure and organization of the Website are protected by intellectual property rights.
14.2 We own or license all intellectual property rights in our Website and in the content and materials published thereon. These works are protected worldwide by applicable laws and treaties. All such rights are reserved.
14.3 You may use the Website and any content on the Website only for your personal and non-commercial use and in accordance with these Terms and Conditions. The content on the Website includes content related to the Products.
14.4 You agree to notify us of any suspected infringement of intellectual property rights belonging to us.
14.5 You may not use our trademarks without our prior written permission unless they are part of materials you use (and reproduce accurately) in accordance with Section 13.
15 Privacy Policy
15.1 Our Privacy Policy is part of these Terms on the basis of which you may access and use our Website.
15.2 We use cookies on our website. We also use cookies to find out how our customers prefer our website. By accepting these terms, you also agree to our use of cookies for this purpose. For more information about cookies, please see our Privacy Policy.
15.3 If you provide us with your personal data, we will process that personal data in accordance with your instructions from time to time and will take reasonable security measures to protect that personal data from unauthorized and unlawful processing and from accidental loss, destruction or damage.
15.4 Unless special precautions are taken or otherwise agreed upon in writing, information and documents created in the course of the sale of the Products may be shared by us and, in particular, such information and documents may be accessible in electronic form to our employees, officers, consultants or agents.
16 Viruses
16.1 We do not guarantee that our website is secure or free of bugs or viruses.
16.2 You are responsible for configuring your information technology, computer programs and platform to access our Website. You must use your own antivirus software.
16.3 You may not misuse our website by knowingly introducing viruses, Trojan horses, worms, logic bombs or other malicious or technologically harmful material.
16.4 You may not attempt to gain unauthorized access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website.
16.5 You may not attack our Web site via a denial of service attack or a distributed denial of service attack.
16.6 If we believe that you have violated any of the provisions of this Article 16, your right to use our website will immediately cease. We may report any violation to the appropriate law enforcement authorities and will do so if required by applicable law.
17 Liability
17.1 Subject to paragraph 17.13, we disclaim all liability to the fullest extent permitted by law and accept no responsibility for any loss suffered by you or any other person as a result of:
(a) Third-party or user content;
(b) our Content, and in particular of the accuracy, completeness or timeliness of our Content;
(c) the Products, and in particular of the quality, images, description or specifications, conformity to description and reasonable fitness of the Products for a particular purpose;
(d) reliance on any information contained in these Terms or on our Website or any features provided in these Terms or on our Website;
(e) the inability to access the Website or any part of it, or that access at any time is intermittent, partial or faulty; and
(f) any failure or delay in the performance of any obligation by us, whether or not we have been given prior notice thereof, if and to the extent that the failure or delay is caused by a circumstance beyond our reasonable control, including telecommunications failures, power failures, terrorism, fuel strikes, severe weather, computer failures, supplier supply problems, labor disputes and staff absences due to illness or injury, and the time limit for the performance of any obligation whose performance is affected thereby will be extended accordingly.
17.2 We will not be liable to you (whether in contract, tort (including negligence), breach of statutory duty or otherwise) for any loss of profits, loss of business opportunity, loss of goodwill, loss of savings or benefit or for any indirect, special or consequential loss or damage, even if such loss or damage was reasonably foreseeable or the relevant party knew of the possibility of such loss or damage occurring.
17.3 Our liability arising directly or indirectly out of these Terms and Conditions (including your purchase of Products from us under these Terms and Conditions) or which is not expressly excluded under these Terms and Conditions shall be limited to and restricted to the greater of $1000 or any multiple of five times the price you paid for the Products giving rise to the liability. The amount of this limitation of liability shall be reduced by the amount of all unpaid amounts you owe us.
17.4 Any claim by a party for breach of contract, tort (including negligence), breach of statutory duty or otherwise arising out of or in connection with these Terms must be brought within one year of the act or omission that allegedly caused the loss or expense.
17.5 Except to the extent claims cannot be excluded or limited by law, no claim may be brought by you personally against any of our employees, officers, consultants or other agents involved in the performance of the relevant obligations.
17.6 All representations or warranties, whether contractual or non-contractual, and all warranties, conditions, terms, undertakings and obligations arising at law, common law, custom, trade usage, course of dealing or otherwise (including implied warranties of satisfactory quality, conformity to description and reasonable fitness for purpose) are excluded to the fullest extent permitted by law.
17.7 A claim may be brought against us (including our employees, officers or consultants) only as a result of an act or omission. An act or omission includes a series of related acts or omissions, the same act or omission in a series of related matters or similar acts or omissions in a series of related matters and includes all claims arising out of a single matter.
17.8 The limitations in this Section 17 apply to our joint and several liability to you (including any other third party to whom we may be liable with or without our consent) in respect of any claim, and you and all such other persons together may be liable to us only once in respect of the same loss.
17.9 Where a limitation of liability applies regardless of the amount, the limitation applies to the entire service or supply of products by us and there are no separate aggregate limitations of liability that apply to you, any group company to which you belong and any person designated by a business user.
17.10 If we are jointly and severally liable to you with another party, we are only liable to pay you the portion reasonably attributable to our fault. We are not obliged to pay you the portion attributable to the fault of another party for which that other party would otherwise be liable.
17.11 Any liability of us to you will be reduced by the portion for which another party would have been liable if either: (a) you had also brought an action or claim against that other party, or (b) we had brought an action or claim against that other party under the Civil Liability (Contribution) Ordinance or similar law in another relevant jurisdiction.
17.12 In assessing whether other parties are liable to you, your inability to pursue remedies against another party because actions against that party are time-barred, the party has insufficient funds, the party relies on exclusions or limitations of liability, or the other party no longer exists is not taken into account.
17.13 The exclusions and limitations of liability in these Terms do not affect our liability:
(a) for death or personal injury resulting from our negligence;
(b) For fraud or reckless disregard of professional duty;
(c) for any other liability that cannot be excluded or limited in the jurisdiction to which a relevant claim relates, including limitations on our right to limit our liability; and
(d) in any other case, to limit our liability to less than the minimum amount required in the circumstances under any other law or regulation relating to the claim, in which case such minimum amount shall be deemed to be in lieu of the amount that would otherwise apply.
17.14 These provisions are an exhaustive enumeration of the remedies available to either party or a third party against either party under or in connection with these Terms.
18 Compensation
18.1 You shall, upon demand, fully indemnify and hold the Indemnified Parties indemnified against all claims, costs and losses of any kind suffered or sustained by the Indemnified Parties arising out of or in connection with
(a) any material breach by you of the provisions of these Terms;
(b) fraud, negligence, misconduct or recklessness with respect to your obligations under these Terms; and
(c) Your use of our Website.
18.2 We are entitled to recover from you all out-of-pocket expenses reasonably incurred by us in connection with a claim for indemnification, and all such expenses must be paid upon demand.
19 Case of force majeure
19.1 If an event of force majeure persists for more than one week, we may immediately terminate the Terms and Conditions by written notice and without any liability other than refund of any Product already paid by you and not delivered.
19.2 We reserve absolute discretion as to the remedy we will employ to fully perform our obligations under these Terms should a Force Majeure event occur.
20 Variations
20.1 We may change these Terms and Conditions from time to time. We will notify you in advance of any significant changes that we believe may adversely affect you. We will notify you of any changes to these Terms and Conditions. The then current Terms and Conditions will apply to your use of our Website and all products offered through our Website.
20.2 If you do not agree to the modified Terms, you should discontinue using our Website or purchasing our Products.
20.3 If you have given your express consent to these Terms and Conditions, we will ask for your express consent to revise these Terms and Conditions before you first purchase Products after the change becomes effective. If you do not expressly consent and agree to the revised Terms and Conditions within the time period set by us, you must cease using the Website or purchasing our Products.
21 Your breach
21.1 Without prejudice to our other rights under these Terms, if you violate these Terms in any way, or if we reasonably suspect that you have violated these Terms in any way, we may do any of the following
(a) send you one or more formal warnings;
(b) temporarily block your access to our website;
(c) stop processing an order;
(d) refuse to accept any payment from you;
(e) permanently deny you access to our website; (f) deny computers with your IP address access to our website;
(g) Contact one or more of your Internet service providers and ask them to block your access to our website; or (h) take legal action against you, whether for breach of contract or otherwise.
21.2 If we suspend, prohibit or block your access to all or any part of our Website, you may not take any action to circumvent that suspension, prohibition or blocking.
22 Termination and suspension
22.1 You may stop using the Website at any time.
22.2 We may suspend delivery of the Website at any time with or without cause and with or without notice.
22.3 Notwithstanding Section
22.2, we may suspend or terminate your access to the Website if your use of the Website causes or risks legal liability of any kind or interferes with the use of the Website by others.
22.4 If we suspend or terminate your access to the Website, we will attempt to give you advance notice. Nevertheless, we may, in our sole discretion, suspend or terminate your access to the Website immediately and without notice.
22.5 We do not guarantee that our website will always be available or uninterrupted. We may discontinue, suspend or withdraw all or part of our website or limit its availability for business or operational reasons. We will attempt to notify you of suspension or withdrawal within a reasonable period of time. You will not be entitled to any compensation or other payment if the Website is discontinued, suspended, withdrawn or modified.
23 Consequences of termination
23.1 Upon termination of these General Conditions, any obligation to provide Services to the Customer shall immediately cease.
23.2 In no event will you be entitled to any compensation from us for loss of rights, loss of goodwill or any other loss resulting from the termination of these Terms for any reason.
23.3 Termination of these Terms shall not affect any other right that has already arisen and shall not affect any provisions of these Terms which, according to their wording, shall thereafter apply or take effect. Paragraphs 17 (Liability) and 18 (Indemnification) shall survive termination of these Terms.
24. General provisions
24.1 You may not assign your rights under these Terms.
24.2 The rights, powers and remedies in these Terms are (unless expressly provided) cumulative and not exclusive of rights, powers and remedies provided by law or otherwise.
24.3 We outsource the hosting of the Website to a third party.
24.4 If the validity or enforceability of any provision of these Terms on in any way limited by any applicable law, that provision shall be valid and enforceable to the fullest extent permitted by that law. The invalidity or unenforceability of any such provision shall not affect the validity or enforceability of any other provision.
24.5 Failure or delay in exercising any right, power or remedy provided in these Terms or by law shall not constitute a waiver of that right, power or remedy. Our waiver of a breach of any provision of these Terms shall not be deemed a waiver of any subsequent breach of that provision or a waiver of a breach of any other provision.
24.6 The exercise of the parties' rights under these Terms is not dependent on the consent of third parties.
24.7 These Terms are for our and your benefit and are not intended to benefit or be enforceable by any third party.
25 Applicable law
25.1 These Terms, their subject matter and formation (and any non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Hong Kong.
25.2 Any dispute, controversy, difference or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms, including the existence, validity, interpretation, performance, breach or termination thereof or any dispute with respect to non-contractual obligations arising out of or in connection with these Terms, shall be submitted to and finally settled by arbitration under the Hong Kong Board in effect at the time of the filing of the Notice of Arbitration. This arbitration clause shall be governed by the laws of Hong Kong. The seat of arbitration shall be Hong Kong. The number of arbitrators shall be one. The arbitration shall be conducted in the English language.
26 Company data:
Email: Info@elaratoronto.nl
27 Interpretation
27.1 In these Terms and Conditions: "Contract" means your order for a Product or Products in accordance with these Terms and Conditions which we accept in accordance with Art. 4.3; "Customer" means any natural person who places an order on the Website; "Delivery Address" means the delivery address as stated in the relevant Order; "Expected Delivery Date" means an expected delivery date of an Order; "Force Majeure Event" means any event or circumstance which results in our inability to perform, or delay in performing, any obligation under these Terms and Conditions and which results from a cause beyond our reasonable control and is not attributable to our failure to exercise reasonable care to prevent such failure or delay and includes war or threat of war natural or nuclear disaster; riot or civil unrest; pandemic; terrorism; malicious damage; fire or flood; compliance with any new law or order of any governmental or judicial authority; closure of airports or ports; or commercial disputes unrelated to the party affected by the event or circumstance causing the interruption or delay; "Released Parties" means us, each Related Party and their respective officers, employees, contractors and agents. "Intellectual Property Rights" means all intellectual property rights, including patents, trademarks, design rights, copyrights, database rights, trade secrets and all rights of a similar nature; "Order" means the order submitted by you through our Website to purchase a Product or Products from us; "Order Confirmation" means our email to you confirming your order in accordance with Section 4.3; "Payment Intermediary" means a third party used by us to process payments; "Product" means a product offered on our Website; "Website" means the Website; "Website Infrastructure" means all of our systems (including code) that enable, provide or describe the Website;
27.2 References to "paragraphs" are references to paragraphs of these Terms.
27.3 Headings are for convenience of reference only and do not affect the interpretation or construction of these Terms.
27.4. Words expressing the singular shall include the plural and vice versa. Words expressing gender include any gender and references to persons include individuals, partnerships, corporations or partnerships. Please send us a e-mail if you have any questions or comments about these Terms, the Website or the Products.
About Elara Toronto
Welcome to Elara Toronto, your online fashion mecca for stylish women and men! Driven by passion for the latest trends and unique items, we strive to give you an unforgettable shopping experience.
Our mission:
At Elara Toronto, we believe that everyone should be able to look their best. That's why we carefully select a diverse collection of high quality garments that perfectly match today's fashion. Whether you are looking for a trendy outfit for a special occasion or casual clothing for everyday wear, you are guaranteed to find what you are looking for at Elara Toronto.
Why choose Elara Toronto?
● Comprehensive Collection: We offer a wide range of women's and men's fashion, with items from a variety of well-known brands and up-and-coming designers.
● Always the latest trends: We keep our finger on the pulse and are constantly adding new items to match the latest trends.
● Unique items: In addition to our regular assortment, you will also find unique items at Chic Boetiek that you won't find anywhere else.
● Customer-focused: It is important to us that you have a pleasant shopping experience with us. That is why we are always there for you with personal advice and service.
● Easy online shopping: Our webshop is user-friendly and offers several secure payment options. Your order will be delivered to your home quickly and carefully.
Team Elara Toronto
We hope you're as excited about Elara Toronto as we are! Don't hesitate to contact us if you have any questions or need help finding the perfect outfit.
Elara Toronto is more than a webshop. We offer personal attention and solutions that fit your lifestyle perfectly. Our carefully selected products and personalized service will make you feel good in your skin every day.
We believe that customers are more than just consumers. That's why we offer not just products, but a personalized experience that meets their needs and wants.
With years of experience in e-commerce, we have developed a webshop that meets the highest standards. Our expertise and passion for innovation ensure that you always get the best service.
Together we make Elara Toronto even more unique. Do you have a product in mind that is not yet in our assortment? Let us know and we'll work together to find a solution.
Business terms
Deeds not words is our motto. We believe in getting things done and getting results. Simply, simply doing.
With us, working is not an obligation, but a pleasure. Our friendship makes every day more fun and productive.
Cooperation and individual responsibility are indispensable to our success. Through our shared values, we create a strong and reliable organization.
Secure online shopping🔐
Your privacy is our priority. We collect only the information necessary to process your order and use it for internal purposes only. Our website is secured with an SSL certificate, which means that all your communication with our servers is encrypted. In addition, we perform regular security scans to ensure the safety of our systems.
Join our community and find your perfect match. Welcome to Elara Toronto